Deploy Strategist: Sales & Service

About B&R

Bollmann & Roets builds bespoke systems for sales and service in the Mittelstand. The specialist team for the difficult cases. Time is short, the pressure is real. As the expert in the room, you know how complex system landscapes get overhauled in record time, and you help both clients and engineers reach the right decisions. B&R's diagnostic method (Discovery Day, process mapping, target state) is the shortest path from "we have a problem" to "here's the plan." This role owns that path. In its most extreme form, the same approach gets applied to turnaround or distress cases, to bring a company's systems back to a stable, scalable state in the shortest time possible.

How We Work Together

• We stand behind what we deliver. Everyone at B&R owns their outcomes: one system, one diagnosis, one satisfied client.
• If something's wrong, we say so. Whoever spots a problem raises it, and helps fix it.
• We challenge each other on substance. Architecture decisions, diagnoses, sales strategy: we argue them out as equals, because every perspective counts.
• We watch each other's backs. When someone's under pressure, the team stands behind them. We deliver together.

What You'll Do

You're the person who understands the client before the team starts building, and who takes the methodological lead. Your day-to-day:

• Lead Discovery Days. You take the lead role on site with the client. You talk to the people who live the process every day, ask the uncomfortable questions, and map reality as it is: what works, what breaks, where money is being left on the table.
• Diagnose processes. Sales processes, quote calculation, service workflows: you methodically lead the client toward simplification wherever it's possible. You spot patterns the client has treated as normal for years.
• Design the target state. The diagnosis turns into a clear target picture: technically buildable, economically sound, and something the client can follow.
• Prepare the ground for engineering. You're the connecting link: together with architects and engineers, you translate the requirements into technical direction.
• Read the situation in a crisis assignment. When B&R steps into a turnaround situation, you're the person who finds the operational levers in the first few days: where's revenue being left on the table, where does the process break, what needs to work first?

What We Expect

• A deep understanding of sales and service business processes, whether from consulting, an operational role in the Mittelstand, or implementing business software. You know what a quoting process in mechanical engineering actually looks like, and what a "broken media chain" means in daily practice.
• Diagnostic ability: you walk into a company and quickly work out where the problems are, including the ones nobody talks about.
• Leadership and a sense of equal footing. You run workshops with managing directors and case workers alike. You adjust your tone, but the honest diagnosis stays the same.
• Enough technical understanding to talk to architects and engineers about feasibility, data models, and system boundaries. Writing code is optional; knowing what an architecture decision means for the process isn't.
• German at native level, confident English.

What You'll Get

• Ownership from end to end: you see your diagnosis become a system, and whether it holds up in daily use. You stay until it's clear that it works.
• A team with a shared standard: we work hand in hand, and we measure ourselves by what actually runs at the client.
• Real say over the diagnostic method itself: you help build the process and the tools we use for Discovery Days and process mapping.
• A mix of structured work and high-intensity assignments (turnarounds, crisis diagnosis).
• Direct influence over what B&R builds next.

Salary

From EUR 90,000 gross per year.